16-18 April 2024 | Bilbao - BEC

FOOD 4 FUTURE - EXPO FOODTECH

Frequently Asked Questions

I can't start the registration process

Once you have entered the registration page for Food 4 Future – Expo FoodTech visitors, you have to select your Pass Type and how many visitors you are going to register.

Then, you can start the process by clicking the “Next Step” button.

 

 

I have a discount code, how do I register?

Food 4 Future – Expo FoodTech is a professional event. Our supporters can offer exclusive discounts to their associate members. If you have a discount code, you have to go to the registration page for Food 4 Future – Expo FoodTech visitors. There you will find an input box to type your code. By clicking the button “Apply Discount” you will see how some type of pass is coloured in blue. This is the one you can choose as your type pass.

How do I know that I am correctly registered?

Once you have finished the registration process, you will see a Confirmation Message on your screen. In a few minutes, you will receive an email from Food 4 Future – Expo FoodTech which is linked to your PDF pass.

If you don’t get our email, please, check your spam or junk email. After receiving the confirmation email, please add us to your contact list, so you will receive important communications about your visit to Food 4 Future – Expo FoodTech. You can visit our Support Page and ask for your pass

I need an invoice

Your invoice will be generated automatically after finishing the purchasing process. You can download it from the email you will receive after confirming the payment.

If you don’t get our email, please, check your spam or junk email. After receiving the confirmation email, please add us to your contact list so you will receive important communications about your visit to Food 4 Future – Expo FoodTech.

The registration page doesn't load

Some companies have networks blocking access to Food 4 Future – Expo FoodTech platform. Please, visit the registration page for Food 4 Future – Expo FoodTech visitors through another browser or using your mobile device.

If the problem persists, please, contact our Registration Team (registration[at]expofoodtech.com) or try it after a while.

Is my VAT number incorrect?

Please make sure that you are introducing exactly the Fiscal Name according to your company’s VAT number.

If you are a freelancer, maybe you have to use your Personal ID number.

Other issues with the registration process

If you have another kind of problem-related to the visitors’ register for Food 4 Future – Expo FoodTech, please visit our support page or contact us at registration@expofoodtech.com

Try to get us all the details about the problems you are experiencing. Any additional information will help us to solve it (for example, which browser are you using, what error message have you received, or even some screenshots).

I have already registered, what do I need to access the event?

You will receive a link to download your final pass in PDF format by email. You must print this pass in colour. Upon your arrival at Food 4 Future – Expo FoodTech, we will provide you with a lanyard and a pass holder so that you can carry your badge visible during your visit. Please, remember that exhibitors may ask you to scan your pass with contactless technology to save your interest in their services and solutions.

How do I request a VISA support letter?

It is your sole responsibility to take care of visa requirements. To request your visa support letter, you must purchase a Premium VIP Pass (3 days), go to Apply for a Visa Letter and complete the Passport Information section. Your visa support letter will be sent to your main email account as a PDF attachment only when you have completed your registration and settled any outstanding payment.

Please note that the issuance of the letter of invitation does not guarantee the approval of your Visa application by the relevant authorities. Visa processing and approval are subject to the decision of the respective consulate or embassy. In the event that your Visa application is not approved or you are unable to attend the event for any reason, the ticket purchase is non-refundable according to the general terms and conditions of  sale. We will provide the requested invitation letter in accordance with your request, but we are not responsible for the results related to Visa approvals. You will receive the invitation letter enclosed in the registration confirmation email, following your express request via the pass purchase form.

I have registered as Press but I haven't received my pass

Once you finish the press registration process, you will receive an e-mail informing you that your registration is pending validation. This is because we have to check that everyone registering as Press does actually work in Media or in communications. Once the registration is validated, you will receive a second e-mail with your pass.

Notice that the validation process may take a few days or weeks, depending on the proximity of the event. On the previous days of the celebration of the event, the validation process may take a few hours; but a couple of months before the event, the validation may take some weeks to be done.

Where can I find the exhibitors list?

Food 4 Future – Expo FoodTech exhibitors list will be at your disposal from our web and mobile APP.

What services does the venue offer during Food 4 Future - Expo FoodTech celebration?

All Food 4 Future – Expo FoodTech visitors, exhibitors, and speakers have a free cloakroom service.

Food 4 Future – Expo FoodTech offers you a mobile app. There you will find the exhibitors list, all the congress program, the speakers’ list, and all the information about the event.

I’m a student and I want to attend 

We have a student pass that gives you access on the event’s last day.  

It will have to be your school that manages all the passes and accepts the terms and conditions of our event and the Student Pass. 

If you are a school, you can contact us at talent@expofoodtech.com 

 

Get your pass